At Phuong Cards, we are committed to ensuring digital accessibility for all customers, including those with disabilities. We strive to provide an inclusive online shopping experience that meets or exceeds accessibility standards.


♿ Our Commitment

We aim to conform to WCAG 2.1 Level AA guidelines for our website and digital platforms by:
✅ Implementing accessible design principles
✅ Regularly testing with assistive technologies
✅ Providing alternative access options


🛠️ Current Accessibility Features

1. Website Navigation

  • Keyboard-accessible menus and controls
  • Clear heading structure for screen readers
  • Skip-to-content links

2. Visual Adjustments

  • Text resizing options (use browser controls)
  • High-contrast color modes
  • Alt text for all product images

3. Assistive Technology Compatibility

Tested with:

  • Screen readers (JAWS, NVDA, VoiceOver)
  • ZoomText and other magnification software
  • Speech recognition tools

📝 Known Limitations & Ongoing Improvements

While we work to achieve full accessibility, some areas may still need enhancement. We are:
🔧 Improving form labels and error identification
🔧 Adding audio descriptions for video content
🔧 Enhancing mobile accessibility


🤝 Alternative Access Options

If you encounter barriers:

Phone Orders

Call (813) 388-2164 (Mon-Fri 9AM-5PM EST) for personal assistance.

Email Support

Describe your needs to Phuongscards@gmail.com – we’ll provide:

  • Text-only versions of pages
  • Product information in accessible formats

In-Store Accommodations

Our Tampa location features:

  • Wheelchair-accessible entrances and counters
  • Magnifiers available upon request
  • Staff trained in disability awareness

📅 Feedback & Reporting Issues

We welcome your input to improve accessibility:

✉️ Email: Accessibility@phuongcards.com
📞 Phone: (813) 388-2164 (Ask for the Accessibility Coordinator)

We respond to accessibility feedback within 3 business days.


⚖️ Compliance Status

Phuong Cards is actively working to meet ADA requirements through ongoing audits and user testing. This statement will be updated quarterly with progress reports.