Ordering And Availability

1. Order Placement & Processing

✅ How to Order:

• Online: Via our website
• In-Store: Visit us at 10020 Cross Creek Blvd, Tampa, FL 33647
• Phone: Call (813) 388-2164 during business hours

🔄 Order Processing Time:

• All orders are processed within 1-3 business days (excluding weekends/holidays)
• You’ll receive an email confirmation with tracking once shipped

2. Product Availability

🔍 Real-Time Inventory:

• Our website reflects current stock levels
• High-demand items may sell out quickly

⚠ Backorders & Pre-Orders:

• Clearly marked on product pages
• Estimated restock dates provided when available
• No payment charged until item ships

3. Payment Options

💳 Accepted Methods:

• Credit/Debit Cards (Visa, Mastercard, Amex, Discover)
• PayPal
• Apple Pay/Google Pay
• In-Store: Cash (with valid ID for purchases over $500)

🔒 Security:

• All payments processed through PCI-compliant systems
• We never store full credit card details

4. Order Modifications & Cancellations

✏️ Changes:

• Contact us within 2 hours of ordering at Phuongscards@gmail.com
• Cannot modify after order enters processing

❌ Cancellations:

• Must request within 24 hours of purchase
• No cancellations for orders already shipped

5. Shipping Notifications

📬 You’ll Receive:

1. Order confirmation (immediately)
2. Shipping notification with tracking
3. Delivery confirmation

6. In-Store Pickup

🛍️ How It Works:

1. Select “Local Pickup” at checkout
2. Wait for “Ready for Pickup” email (typically same/next day)
3. Bring:
   • Order confirmation (digital or printed)
   • Valid photo ID
   • Payment method used (if applicable)

⏰ Pickup Hours:
Monday-Friday: 10AM-6PM
Saturday: 11AM-4PM

7. International Orders

🌍 Currently Shipping To:

• Canada
• UK
• Australia
• Select EU countries

⚠ Important Notes:

• Customer responsible for all customs/duties
• Shipping times vary (7-21 business days)
• Tracking provided but no guarantees on delivery times

8. High-Value Orders ($500+)

💎 Special Handling:

• Requires signature confirmation
• Additional verification may be needed
• Contact us for insurance options

9. Restocks & Notifications

🔔 Stay Updated:

• Join our email list for restock alerts
• Follow [@PhuongCards] on social media
• Enable “Notify When Available” on product pages

10. Contact Us

For any ordering questions:
📞 (813) 388-2164 (Mon-Fri 9AM-5PM EST)
✉️ Phuongscards@gmail.com
📍 10020 Cross Creek Blvd, Tampa, FL 33647